Elite Soft Tissue Therapy

Covid-19 Update

We are happy to welcome you back after the threat of covid-19 is diminishing, and as ever changing as it is, reserve the right to cancel bookings if the rate of infection starts to increase or lockdowns are enforced. 

Due to the restrictions Re-opening under covid-19 rules I am required to reduce the amount of clients I see in a day. Sadly this means my availability and flexibility with appointments will be reduced. 

We have a completely flexible booking condition policy, if you need to cancel for any covid related issue there will be no charge for appointments. If we are forced to cancel your appointment for any covid related issue will will endeavour to rebook you as quickly as possible or if any prepayment has been made will reimburse any money without question.

If you are a higher risk client please book the first appointment of the day to further reduce any possible covid risk.

When booking your first appointment at Elite you will receive an online form to complete. This will be a medical history and covid pre-screen, followed by a shorter secondary covid consent email on the morning of your appointment. Please note, entry into the treatment room will not be permitted until these are both completed. This secondary covid consent email will need to be completed for subsequent appointments.

There is no dedicated waiting area so please do not arrive too early for your appointment to reduce any possible covid risk between clients.

When entering the building there are steps up to the first floor, again please be mindful of anybody coming in or out of the building. A hand sanitising station for you to use when entering and leaving the building is at ground level.

Your temperature will be remotely checked and recorded, you will need to sign an entry log which is also a declaration of my health, my daily temperature and consent for your contact details to be used in the event of track and trace. 

I have an official NHS QR code to scan if you are using track and trace on the treatment door. 

There is a locker for bags or outer garments for your use before entering the treatment room, please keep contact to a minimum of all surfaces and I respectfully ask you to keep your mobile phone in your pocket or bag. 

On entering the treatment room you will be asked to again sanitise your hands.

What am I doing to be covid secure?

There are buffer times in between each appointment to allow cleaning and sanitising between clients. All surfaces in the treatment room are disinfected with an antibacterial spray and single use paper towels. Each client has a single use paper face holder cover, the floors are disinfected between each client and I change uniform between each appointment to limit the amount of single use plastics ie plastic aprons. I do use single use plastic gloves during the treatment but have reduced the environmental impact as much as possible. The purpose of the covid consent email on the morning of your appointment should identify any client possibly showing symptoms and stop them from even entering the building. 

If you have any concerns or questions please feel free to contact me directly. 

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